Jess Green
Service Delivery Manager
Service Delivery Team
"I enjoy helping people navigate complexity and find practical solutions together."
Our team: Leadership
Service Delivery Team
The Service Delivery Team works alongside clients throughout the lifecycle of a study, helping translate research requirements into practical trial delivery. From implementation and testing through to ongoing support, the team helps ensure studies run smoothly while maintaining strong relationships with trial teams around the world.
Who is Jess?
My career has taken me through healthcare, technology, and project delivery.
I started as a Radiation Therapist, working directly with patients and multidisciplinary healthcare teams. During that time, I became increasingly interested in the technology that underpins clinical practice and healthcare delivery. That curiosity eventually led me back to university to study ICT and build a career in health technology, software delivery, and leadership.
Today, I work with Product Owners, clients, developers, and stakeholders to help deliver successful outcomes across a wide range of studies. What I enjoy most is building relationships, connecting the dots between different perspectives, and helping teams navigate complex challenges together.
What's filling my brain space right now?
The Diary of a CEO
Lenny Rachitsky
Books by
Krisin Hannah
Tz
TBC
BBC
What trials I’m working on
REMAP-CAP continues to be one of the most rewarding programmes I've worked on. Supporting a large international research community while balancing the needs of multiple stakeholders provides continual opportunities to learn, collaborate, and improve.
Historical Highlight
I'm particularly proud of being involved in REMAP-CAP. It’s rewarding to contribute to work that supports research on a global scale.
My perspective
Supporting research through complexity
Working across large clinical trials is that successful delivery often comes down to helping people navigate complexity together.
Beyond Spiral you’ll find me
When I'm not at Spiral, you'll usually find me supporting my children from the sidelines of a sports field, spending time outdoors with family, or finding opportunities to switch off and recharge.
I'm a keen runner and netball player, and I enjoy the challenge and discipline that both bring. I also love op shopping and restoring furniture. There's something incredibly satisfying about finding potential in an old piece and giving it a second life.