A study engineered to explore the full human experience of cardiac arrest patients
Audrey Shearer Audrey Shearer

A study engineered to explore the full human experience of cardiac arrest patients

One of STEPCARE’s strengths is the pace at which new sub-studies can be activated. Because the infrastructure is designed to support that, lead investigators can open a sub-study at selected sites, enrol participants immediately, introduce new data fields or timepoints, and run multiple pieces of work in parallel — without slowing the main study.

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HTML data types in clinical trials
Audrey Shearer Audrey Shearer

HTML data types in clinical trials

When you think about what makes or breaks a clinical trial, the first things that spring to mind might be recruitment, protocols, or data monitoring. But there’s something much quieter, often overlooked, that has a huge impact on data quality: the humble Case Report Form (CRF).

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Bugs are all part of the process
Audrey Shearer Audrey Shearer

Bugs are all part of the process

Bugs can appear at any stage: in requirements, where gaps or ambiguity later reveal themselves; in design, where complexity can cause unexpected behaviour; in development, where even the best coder might overlook a detail; in testing, when features interact in surprising ways; and in deployment, where real-world use always uncovers something new. After thirty years in this field, I can say with confidence that every project has bugs. What matters is not their existence, but how you deal with them.

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Global delivery, local sovereignty
Audrey Shearer Audrey Shearer

Global delivery, local sovereignty

Data residency isn’t a checkbox; it’s at the core of ethics, regulation, and community trust. At Spiral, we see New Zealand as a powerful training ground for solving these challenges well. The standards we apply in Aotearoa translate directly to our work in Australia, the UK, the EU, and beyond.

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How are we integrating AI?
Audrey Shearer Audrey Shearer

How are we integrating AI?

How are we integrating AI? Over the past year, artificial intelligence has become a steady companion in our daily routines. Here’s how AI is showing up at Spiral.

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Innovation
Audrey Shearer Audrey Shearer

Innovation

Innovation is never about rushing to a solution. It’s about surfacing the best outcome. One that is going to last. One that saves time and headaches. And that genuinely works for the researchers we serve.

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Multi-Factor Authentication (MFA)
Audrey Shearer Audrey Shearer

Multi-Factor Authentication (MFA)

Why We’ve Added Multi-Factor Authentication (MFA) to Clinical Projects. This paper explains why recommend this move, what the challenges are — especially in hospital settings — and how we make MFA flexible and fair.

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Openness
Audrey Shearer Audrey Shearer

Openness

At the heart of our work is our values. Openness. People-oriented. Results-focused. Innovative. And guardianship (kaitiakitanga). I’ll start with openness.

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The many facets of compliance
Audrey Shearer Audrey Shearer

The many facets of compliance

If security is the immune system in our application that identifies and neutralises threats, often before you notice them, then compliance is the memory and intelligence that guides it—knowing what to look for, how to respond, and when to escalate. Together, they protect the whole system.

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Meet Emma, our COO
Emma Winks Emma Winks

Meet Emma, our COO

Hi, I’m Emma, the Chief Operating Officer of Spiral Software. Almost five years ago, when I first logged into the world of Spiral, medical research was in a different era. As Audrey pushed through unprecedented innovation boundaries, I ran alongside her—lightening the load and building trust with our other groundbreaking clients. It was quite the ride—and we’re still going!

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