Get in touch over the holidays

While you are playing cricket on the beach or eating too much pavlova, our infrastructure team will be monitoring Spinnaker, making sure everything is running smoothly and that your trial software platform is available.

Sometimes things don’t quite go to plan.
If something is not working or you have an urgent issue to discuss then, really, just get in touch.

We are on holiday from the 21st of December to the 21st January, with just a skeleton crew working during this time.

‌If you have an issue please email a description of the issue, along with relevant screenshots, to
You should receive a reply back indicating that we have received your message.

If your issue is urgent:

  • During the day AEST  7am to 3pm please call Anna on the office number +64 4 5862686
  • On the 21st of January you can call or text Cain on +64 21 367224
  • Outside those hours call or text Audrey on her mobile
    +64 21 395316
  • We are back to normal hours from the 22nd of January

Remember to email a description of your issue to
so that our best person can deal with the issue for you.

Mailing Address

PO Box 40859
Upper Hutt, 5140
New Zealand


For deliveries to any of us, check the delivery address in our email signature or call +64 4 5862686 to find out where to deliver

Email Us

If you have a question for us drop an email to