Get in touch over the holidays

Whether you are at the beach or building a snowman, we will be monitoring your project making sure everything is running smoothly and that all our platforms are available for you.

Sometimes things don’t quite go to plan.
If something is not working or you have an urgent issue to discuss then, really, just get in touch.

We are on holiday from the 23rd of December until we come back to work on Monday the 9th of January. During that time we have a skeleton crew working. They will be monitoring the support channel intermittently. ‌If you have an issue please email a description of the issue, along with relevant screenshots, to support@spiral.co.nz
You should receive an automatic reply back indicating that we have received your message.

If you urgently need our attention please text Audrey to say you have submitted a support request (her mobile number is on the bottom of all her emails).

Remember to email a description of your issue to support@spiral.co.nz

During the rest of the year you can reach us on one of the usual channels below:
Phone: +64 4 5862686
Email: hello@spiral.co.nz
Mail: PO Box 40859, Upper Hutt, 5140, Wellington, New Zealand

 Flexible Options To Fit Novel Trial Designs

The team behind Spinnaker tailor the software, database, forms and reports to give you maximum flexibility during design and setup.