In the space of a week our sys ops have upgraded our clinical trial server in Sydney (Wombat) and added another server to cope with the growth in Spiral and the popularity of our Spinnaker Software.
The server upgrade means Spinnaker just got a whole lot quicker and access to your database is faster. We doubled the random access memory (RAM) on Wombat and added another processor. Monitoring of the server should show some significant gains in speed but already we can see a huge difference in the response time … and you will to.
The new server (Platypus) is also in Sydney but at another location to give us more flexibility about where we place your database. Platypus has the PLUS Trial on it, ready to enrol 8,800 patients in what must be one of the biggest ICU trials in Australasia.
Platypus is part of a long term plan to provide a smarter service and a more agile response. Under consideration is how we respond to server overloads, how quickly and smoothly can we move a single study instance of Spinnaker from one server to another and maintain 100% data integrity. Another consideration is alternative options for key functions, like randomisation and unblinding, during unavoidable downtime.
At Spiral we are all committed to providing a fast, agile response from the database and from our support team to you.
Hope you enjoy the ride with Spinnaker, on your faster database.