Spiral is a distributed company …we are the ones that bring you Spinnaker! Distributed means our team work from homes and offices across New Zealand. Its a great way to work, it enables us to be focused, work smartly and avoid earthquake issues!

We rely heavily on great communication and technology and I thought you might be interested in some of the software tools we use:

  • Skype. For video and voice calls with customers and internally. We use the screen sharing function on Skype a lot
  • Slack. For team chat and water-cooler type conversations.  Some of our other apps are  integrated with Slack so that we get messages when stuff is happening on other channels
  • Bugherd. For reporting bugs and issues with Spinnaker. Some customers will recognise this one because you are using it
  • dapulse. Gives us a way to visualise all our projects and deliver working, robust software in a timely manner
  • Inspectlet. Records peoples behaviour using Spinnaker which we translate into improvements to our software that make your experience of it better or quicker
  • Highrise. CRM that helps me stay organised
Im currently evaluating Zendesk but thats a story for another day.